» Youth protection

Please note that we do not sell any alcohol to people under 18 years. The owners of the AustrianSupermarket.com are entitled to ask for a legal identification. Should the person not have been entitled to order, he or she shall return the goods and cover for all additional cost (e.g. for transport, customs). As soon as a customer puts an alcoholic item in the shopping cart the date of birth has to be entered. If an incorrect date is entered the customer is liable for all expenses. In general the AustrianSupermarket.com does not sell products for purchase by children. If you are under 18, you may use www.austriansupermarket.com only with the involvement of a parent or any other adult.

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Information

Delivery

We deliver world wide (war regions, some small islands and according to constant delivery and customs problems Turkey, Russia, Thailand, Iraq, Iran, the Gaza strip and the Ukraine are excepted).

Cost of transport

Deliveries in Austria are free of any delivery cost as soon as the good’s value exceeds 49 Euro (until 20 kg, then € 4,90 are charged for every 20 kilos). Deliveries to Germany are free of any delivery cost as soon as the good’s value exceeds 69 Euro (until 20 kg, then € 6,90 are charged for every 20 kilos). The delivery cost depends on the weight and the country of delivery – you may find them out easily by yourself. Simply put the items you wish to purchase in your shopping cart and change the country of delivery. This way you see your total before you even have to register and enter any personal information.

Ban on imports

Please keep in mind, that we deliver our sausage and bacon specialties only within EU borders. Unfortunately it is not possible to ship alcohol to the USA or Canada (in Australia customers might have to pay customs for alcohol – also only a small number of bottles for personal consumption is allowed to be imported). In case of any questions please contact us before you place your order – we are surely able to help you immediately.

Our bank information

Bank: Sparkasse Neunkirchen 

Account number: 05000015700

Bank code: 20241

IBAN: AT292024105000015700

BIC: SPNGAT21
Please add the order number when choosing a bank transfer!

For further questions please use our contact site or call us at 0043 / 1 / 890 10 45 from Monday to Friday (09:00 – 16:00 o’clock MET).